ProFix Appliance Repair Charlotte — Text Messaging (SMS) Policy

Your Privacy

A mobile number you give us through our text opt-in is used only to communicate with you about your service. We do not sell it, and we do not share it with outside parties for their marketing.

What You'll Receive

After you agree to receive texts from ProFix Appliance Repair Charlotte, we may message you about:

• Reminders for an upcoming appointment
• Progress on your service request, such as a part arriving or a return visit
• A heads-up when your technician is on the way, with an estimated arrival time
• Links to view or pay an invoice
• Replies to questions you have sent us about your service

How Often We'll Text

Message frequency varies with your service. A simple visit may involve a single text, while a repair that needs a part ordered may involve several.

Carrier Charges

Message and data rates from your mobile carrier may apply, and they can differ for domestic and international messages. Your carrier can tell you what your plan includes.

Signing Up

You can opt in to text updates by checking the consent box on our online request form or on our SMS sign-up page. Consent to receive texts is not a condition of any purchase.

Opting Out

Reply STOP to any message at any time and we will stop sending you texts.

Getting Help

Reply HELP to any message, or contact us using the details below.

Required Disclosures

• Message and data rates may apply.
• Text STOP to stop receiving messages at any time.
• Text HELP for help, or read our Privacy Policy and Terms of Service.
• Message frequency varies.

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