My washer in a Windsor Park ranch may be leaking under the floor. What should I do?

Close the washer's supply valves, unplug it and avoid running it until it is checked. We can find whether the washer, a hose or the drain is leaking. If the water came from a supply pipe or the crawl space plumbing itself, that is plumber's work, and we will tell you so.

Our East Charlotte washer bangs during spin with big loads. Is that a repair?

First try a smaller, evenly spread load and make sure the washer is level on its feet. If it still bangs, worn suspension rods, shocks or springs are likely, and those are common repairs on heavily used machines. Bearings are a bigger job that we would price separately.

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Home/Mecklenburg County/East Charlotte/Washer Repair

Washer Repair in East Charlotte

Washers in East Charlotte ranch homes and apartments often run several loads a day. We repair the parts that heavy use wears out and check for leaks that can disappear into the crawl space below. We cover 2 ZIP codes in East Charlotte.

2 ZIPs

Coverage

Mecklenburg County

90-Day

Parts Warranty

30-Day

Labor Warranty

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(980) 588-8688

Heavy Loads and Hidden Leaks

A washer that handles laundry for a large household wears in predictable ways. Drain pumps catch socks, coins and hair ties; lid switches and door locks fail from constant cycling; and machines that are routinely overloaded wear out their suspension springs, shock absorbers and tub bearings. Splitting large loads is the simplest way to stretch the machine's life.

Many East Charlotte ranch homes sit on crawl spaces, and the washer's supply hoses and drain often pass through the floor. A slow leak there can run for weeks before you notice a musty smell or a soft spot near the laundry closet.

What to Do First and What the Repair Involves

If you see water or smell dampness near the washer, close both supply valves and unplug the machine before running another load. On a front-loader, the pump filter behind the lower panel is worth checking with towels ready. Our technician tests the pump, switch or lock and the suspension, looks for the source of any leak and gives the price before working. Rubber inlet hoses are worth upgrading to braided ones.

Before You Book: Washer Checks

Safe first steps for the most urgent washer problems, and when to leave it to a technician.

Leaking WaterSafety: Turn off both supply valves behind the washer, unplug it, and look for drips at the hose connections and around the drain hose before running another load.
Overfilling with WaterSafety: Turn off both supply valves immediately and unplug the washer; if water still enters with the power off, the valve is stuck.
Burning Smell from WasherSafety: Turn the washer off, unplug it or switch off the breaker, and do not use it again until it is inspected.
Leaking from BottomSafety: Turn off the water, unplug the washer and check that the pump filter cap is tight if your model has one.

Symptoms, causes and repair-or-replace advice for every type of washer are in our complete washer repair guide.