My over-the-range microwave fan in a Northlake-area home is loud. Can you fix it?

Usually, yes. Clean the grease filters first, since heavy buildup strains the fan. If the noise continues, the fan motor or its mount is likely worn, and on many models we can replace it without removing the microwave from the wall.

The keypad on my microwave stopped working after a storm in Northwest Charlotte. What happened?

A surge or rapid power flickers can damage the control board or keypad membrane. Try turning off the breaker for a few minutes first. If it still does not respond, we test the board and keypad and tell you whether the repair is worth it for the unit's age.

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Home/Mecklenburg County/Northwest Charlotte & Mountain Island/Microwave Repair

Microwave Repair in Northwest Charlotte and Mountain Island

Most microwaves in northwest homes hang over the range, where they double as the stove's vent. ProFix repairs their fans, doors and heating parts and tells you when replacement is the smarter move. We cover 2 ZIP codes in Northwest Charlotte & Mountain Island.

2 ZIPs

Coverage

Mecklenburg County

90-Day

Parts Warranty

30-Day

Labor Warranty

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(980) 588-8688

Over-the-Range Fans and Storm-Sensitive Panels

Over-the-range microwaves are standard in the newer homes around Northlake and in many updated kitchens along the Beatties Ford Road corridor. Because they vent the cooktop, their fans run a lot and their grease filters load up quickly. A fan that grinds, slows or will not shut off is a common sign of a worn motor. Door switches and turntable motors also wear with daily use. Touch panels on these units can fail after a storm outage or surge, even when the microwave itself still has power, which happens more often on the wooded lots out this way.

Safe Steps and When to Call Us

Do not remove the microwave's cover, since the high-voltage capacitor can hold a charge long after unplugging. Reset its breaker, clean or replace the grease filters and check that the door closes firmly. If it still will not heat or the panel stays dark, we test the switches, fuse, fan, magnetron and control and give you the price before any repair.

Before You Book: Microwave Checks

Safe first steps for the most urgent microwave problems, and when to leave it to a technician.

Sparking InsideSafety: Stop the cycle immediately and unplug the unit; check for metal trim on dishes, twist ties, or foil before using it again.
Sparking Inside MicrowaveSafety: Unplug the microwave and clean the interior with a mild detergent, paying attention to the waveguide cover on the side wall.
Runs with Door OpenSafety: Unplug the microwave immediately and do not use it again until repaired; don't attempt this yourself.
Sparking from Turntable Tray AreaSafety: Unplug the unit, remove the tray and ring, and clean the floor thoroughly, looking for bare metal spots.

Symptoms, causes and repair-or-replace advice for every type of microwave are in our complete microwave repair guide.