Does Traulsen make a commercial ice machine?

Traulsen's catalog centers on reach-in, roll-in and blast-chill refrigeration rather than ice production. Check the data plate on your ice machine to see who built it. We work on major ice machine brands too.

My French-door fridge ice maker in Northwest Charlotte keeps freezing into a solid block. Why?

The ice compartment in the door is likely losing cold air through a worn seal, or its fan is weak, so ice partly melts and refreezes. Clearing the jam helps temporarily. If it keeps happening, the seal, fan or a control issue needs repair.

The ice maker stopped after a long outage near Mountain Island Lake. What should I check?

Make sure the bucket is not frozen into a block and the fill tube is not iced over. Let the freezer recover fully before expecting ice. If it still does not fill, the inlet valve or ice maker module may need testing.

Traulsen Repair

Traulsen Ice Maker Repair in Northwest Charlotte & Mountain Island, NC

Traulsen ice maker repair in Northwest Charlotte & Mountain Island, Mecklenburg County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

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Scotsman Ice Maker Repair

Charlotte, NC & Nearby SC

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Traulsen Ice Makers: What We Check First

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

Iced evaporator cover from a failed freezer defrost heater
Frozen drain line spreading an ice sheet across the cabinet floor
Door left slightly open by worn closer, frosting the coil
Refrigerator control set too cold, freezing the evaporator over

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen ice maker repair guide.

Door-Mounted Ice Makers and Power Interruptions

Many newer homes around Northlake and the lake have French-door refrigerators with the ice maker in the left door. That compartment depends on a tight seal and a small fan to stay below freezing. When either weakens, ice melts and refreezes into a solid block, frost builds around the chute and the dispenser jams. Storm outages, common on the wooded lots here, can cause the same melting and refreezing. Older refrigerators in Beatties Ford Road-area homes more often have ice makers in the freezer, which stop working because of a clogged filter, a closed valve or a failed inlet valve.

Clearing Jams and Testing the System

Unplug the fridge, remove the ice bucket and let any frozen block thaw. Replace the water filter if it is overdue and confirm the supply valve is open. If the jam returns within days, we check the compartment seal, fan, fill tube and inlet valve, then explain the repair and price before replacing anything.