Traulsen Ice Maker Repair

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

What we do see often is unwanted ice inside Traulsen equipment. A freezer whose evaporator cover is encased in ice, a refrigerator with frost forming on its coil, or a sheet of ice spreading across the floor of a freezer cabinet are all signs that something in the defrost, drain or door-seal system is not working. These problems build slowly and are easy to ignore until product starts warming.

Owners can check the obvious causes safely. Make sure doors close fully on their own and that gaskets are intact and flexible. Look for product or pans propped against the door. With power off, inspect the drain area for ice. Keep the space on top of a top-mounted unit clear so the condensing unit is not overheating, which lengthens run times and adds to frost.

Our diagnosis looks at the specific path that is producing ice. On freezers, that means the defrost heater, termination device, drain heater and control timing. On refrigerators, it usually means an evaporator fan problem, an air leak or a control that is holding the cabinet too cold. We explain which one we found and price the fix before starting.

These repairs are generally modest and worth doing on Traulsen equipment, because the cabinet itself is usually far from worn out. If you also need ice machine service for another brand in the same kitchen, mention it when you book so both can be looked at on one visit.