Can I chip the ice off my Hoshizaki freezer coil to get it running?

Please do not. A screwdriver or ice pick can puncture the evaporator tubing, turning a defrost repair into a sealed-system repair. Let the unit defrost naturally with product moved elsewhere, then call us to find out why it iced up.

Our garage freezer stopped after a storm in south Charlotte. What should we check?

Look first at the garage GFCI outlet, since many trip during storms, and then at the breaker. If power is restored and the freezer still does not run, keep the lid closed and schedule a visit so a technician can test the relay, control and compressor.

Can an upright freezer frost up faster in a humid garage?

Yes. Summer air carries moisture in every time the door opens, and a worn gasket lets more in all day long. Check that the gasket seals evenly all the way around. If frost keeps building on the back wall, the defrost system may need testing.

Hoshizaki Repair

Hoshizaki Freezer Repair in Ballantyne & South Charlotte, NC

Hoshizaki freezer repair in Ballantyne & South Charlotte, Mecklenburg County. We diagnose first and agree the price before any work.

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Charlotte, NC & Nearby SC

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Hoshizaki Freezers: What We Check First

Hoshizaki reach-in freezers share their cabinet design with the brand's refrigerators but add an electronically managed defrost. The controller watches an evaporator sensor and periodically stops the compressor, energizes a defrost heater to melt frost from the coil, and ends defrost once the coil warms enough. A heated drain carries the water away, and a perimeter heater keeps the door gasket from freezing to the frame.

Defrost heater failure allowing the evaporator coil to freeze solid
Evaporator sensor misreading and cutting defrost short
Drain heater fault building ice under the evaporator
Perimeter heater failure freezing the gasket to the door frame

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Hoshizaki freezer repair guide.

Garage Heat, Humidity and Summer Outages

A chest or upright freezer in the garage is a common sight in south Charlotte, holding bulk groceries or a season's worth of meals. Garages get very hot in summer, and a freezer in one runs longer and wears its compressor and fan motors harder. Frost buildup on uprights speeds up too, because humid air rushes in each time the door opens.

Summer thunderstorms add another risk. A brief outage followed by a surge can leave a newer freezer with a dead control, or simply trip the GFCI outlet in the garage. Check that outlet and the breaker first, keep the door closed, and move food to another freezer if the temperature keeps climbing.

Our technician checks the condenser and its fan, the start relay, the thermostat or electronic control, and, on frost-free uprights, the defrost heater and timer. If a chest freezer has a sealed-system leak, we tell you directly that replacement is usually the sensible route.