Why is my LG freezer drawer covered in frost?

Usually the drawer is not sealing, because something is blocking it or the rails or gasket are out of position. A failed defrost system can also cause heavy frost on the back panel. Check that the drawer closes all the way, and call us if frost keeps returning.

Our garage freezer stopped after a storm in south Charlotte. What should we check?

Look first at the garage GFCI outlet, since many trip during storms, and then at the breaker. If power is restored and the freezer still does not run, keep the lid closed and schedule a visit so a technician can test the relay, control and compressor.

Can an upright freezer frost up faster in a humid garage?

Yes. Summer air carries moisture in every time the door opens, and a worn gasket lets more in all day long. Check that the gasket seals evenly all the way around. If frost keeps building on the back wall, the defrost system may need testing.

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LG Freezer Repair in Ballantyne & South Charlotte, NC

LG freezer repair in Ballantyne & South Charlotte, Mecklenburg County. We diagnose first and agree the price before any work.

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Charlotte, NC & Nearby SC

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LG Freezers: What We Check First

Most LG freezers in local homes are not standalone units at all. They are the bottom drawers of LG French-door refrigerators, the freezer side of side-by-sides, or in a few kitchens LG Studio or Signature column freezers paired with a matching refrigerator. LG's standalone freezer range in the United States has been small, so much of this work overlaps with refrigerator service, using the same compressor, control board and diagnostic codes.

Defrost heater or sensor failed, freezer evaporator frosting solid
Freezer fan iced in or failing, Er FF shown on display
Drawer rails bent or baskets overloaded, drawer not sealing
Compressor or drive board fault warming freezer and fridge together

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our LG freezer repair guide.

Garage Heat, Humidity and Summer Outages

A chest or upright freezer in the garage is a common sight in south Charlotte, holding bulk groceries or a season's worth of meals. Garages get very hot in summer, and a freezer in one runs longer and wears its compressor and fan motors harder. Frost buildup on uprights speeds up too, because humid air rushes in each time the door opens.

Summer thunderstorms add another risk. A brief outage followed by a surge can leave a newer freezer with a dead control, or simply trip the GFCI outlet in the garage. Check that outlet and the breaker first, keep the door closed, and move food to another freezer if the temperature keeps climbing.

Our technician checks the condenser and its fan, the start relay, the thermostat or electronic control, and, on frost-free uprights, the defrost heater and timer. If a chest freezer has a sealed-system leak, we tell you directly that replacement is usually the sensible route.