My Kenmore washer fills but won't spin. What is wrong?

On Whirlpool-built top-loaders, a failed lid switch or worn drive coupler is a common cause. On front-loaders, a door lock or drain pump issue may stop the spin. Knowing the model prefix helps narrow it down.

My upstairs washer in a South End townhome leaked through the ceiling. What should I check?

Shut off the supply valves and unplug the washer, then look for a split inlet hose, a loose drain hose at the standpipe, or water around the door boot. A drain pan under the machine can limit damage in the future. We will find the exact source before recommending a repair.

Why does my washer shake so much on my Dilworth bungalow floor?

Older floors framed over crawl spaces can flex under a high-speed spin, and worn shocks or springs make it worse. Leveling the feet properly and keeping loads balanced helps. If the shaking continues, the technician checks the suspension and drum bearings.

Kenmore Repair

Kenmore Washer Repair in South End & Dilworth, NC

Kenmore washer repair in South End & Dilworth, Mecklenburg County. We diagnose first and agree the price before any work.

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Kenmore Washer Repair

Charlotte, NC & Nearby SC

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Kenmore Washers: What We Check First

Kenmore washers came from Whirlpool, LG and Frigidaire. The model prefix 110 usually means a Whirlpool-built top-load or front-load washer, 796 points to LG, and 417 to Frigidaire front-loaders. Top-load Kenmore washers from Whirlpool are especially common in older homes, and many are still running. Front-load Kenmore Elite washers were often LG-built. Laundry pairs from Sears were often sold as matched sets, so the dryer beside the washer may share the same maker and the same model prefix.

Lid switch failure on Whirlpool-built top-loaders stopping spin
Drive coupler worn on older direct-drive Kenmore top-loaders
Drain pump clogged on LG-built front-load Kenmore Elite washers
Front-load door boot mildew and bearing noise as machines age

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Kenmore washer repair guide.

Top-Floor Laundry in Three-Story Townhomes

Many South End townhomes put the laundry room on the upper floor next to the bedrooms. That is convenient until a drain pump fails or an inlet hose splits, and water runs down into the ceiling of the floor below. Front-load washers in these homes also collect detergent residue and mildew in the door boot when summers turn humid, which can lead to odors and drain errors.

If the machine leaves water in the drum, check the drain pump filter at the bottom front with towels down. Look over the inlet hoses for bulges or cracks, and turn the supply valves off when you leave town for more than a few days.

Older Floors and Porch Laundry in Dilworth

Dilworth washers often stand on wood floors framed over a crawl space, or on a back porch enclosed long ago. A floor with some flex lets a spinning washer rock, which triggers balance errors and wears out shocks and suspension springs. The technician levels the machine, tests the pump, motor and suspension, and gives you the price before any repair.