Plastic melted onto the glass cooktop in our University City apartment. Is it ruined?

Not necessarily. Turn the burner off, let it cool partway, and carefully scrape the plastic off with a razor scraper held at a low angle. If the glass is cracked or pitted underneath, stop using it and report it to your landlord.

Do you repair gas cooktops in Highland Creek homes?

Yes. Gas cooktop repairs usually involve spark igniters, switches, the spark module or clogged burner ports. The technician tests each and gives you the price before replacing anything.

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Cooktop Repair in University City

Most University City apartments cook on smooth glass tops that are easy to damage. We repair elements, switches and igniters and tell you or your landlord when a cracked surface needs replacing. We cover 3 ZIP codes in University City.

3 ZIPs

Coverage

Mecklenburg County

90-Day

Parts Warranty

30-Day

Labor Warranty

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(980) 588-8688

Glass Cooktops in Apartments and Subdivision Kitchens

Most apartment kitchens around University City have smooth glass cooktops on electric ranges. They look simple but are easy to damage: cast iron dragged across the glass, sugar spills that bond to a hot surface, and plastic melted onto a burner left on. A light scratch is cosmetic, but a crack or a chip at the edge means the cooktop should not be used until it is repaired.

Elements that will not heat, stay on full, or cycle oddly usually trace to a failed element, an infinite switch or a relay on the control board. Homes in the northern subdivisions may have gas cooktops instead, where the usual complaints are clicking igniters and burners that will not light.

Let the surface cool and clean it with a razor scraper and cooktop cream. Turn off the breaker if an element will not shut off. If you smell gas, leave and call the gas utility or 911. We test, explain the fault and quote first.

Before You Book: Cooktop Checks

Safe first steps for the most urgent cooktop problems, and when to leave it to a technician.

Gas SmellSafety: Don't try to find the leak yourself: leave the home without switching anything on or off, and call the gas utility or 911 from outside.
Gas Valve FailureSafety: Don't take a gas valve apart or lubricate it yourself; turn the cooktop's gas shutoff off if you can reach it safely and call us.
Burner Won't Turn OffSafety: Turn off the breaker for an electric cooktop, or close the gas shutoff if you can reach it safely, and don't use the cooktop until it's repaired.
Gas Smell Without FlameSafety: Turn the knob off if it's right in front of you, don't try to relight it or flip any switches, and leave the home and call the gas utility if the smell is strong or lingers.

Symptoms, causes and repair-or-replace advice for every type of cooktop are in our complete cooktop repair guide.