Is clicking normal on a Thermador cooktop?

On ExtraLow, the burner cycles on and off and clicks to relight, which is normal. Continuous clicking at other settings or with the knobs off usually means a wet or failing switch or igniter.

One burner on our Stallings gas cooktop clicks nonstop. Is that dangerous?

It is usually moisture or a misaligned cap rather than a gas problem, but it should not be ignored. Dry the burner area and reseat the cap with the cooktop off. If clicking continues, the spark switch or module is likely at fault, which we can replace.

Can you repair a cracked glass cooktop in an Indian Trail kitchen?

A cracked glass top needs to be replaced, and you should stop using it until then because spills can reach the wiring below. Depending on the model, the glass can sometimes be replaced alone. We check part availability and price before ordering anything.

Thermador Repair

Thermador Cooktop Repair in Indian Trail & Stallings, NC

Thermador cooktop repair in Indian Trail & Stallings, Union County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

Open 24 hours, 7 days a week

Schedule Your Repair

Service Type

What type of service do you need?

Or call us directly:

(980) 588-8688

90-Day

Parts Warranty

Same Day

Availability

How It Works

Book Online or Call

Tell us the appliance, the brand and what it is doing

Technician Visit

Same-day when the schedule allows

Diagnose & Quote

Price agreed first — no work without your approval

Fix & Test

Repair done, tested before we leave

Related Services

Samsung Cooktop Repair

LG Cooktop Repair

Whirlpool Cooktop Repair

GE Cooktop Repair

Maytag Cooktop Repair

Bosch Cooktop Repair

KitchenAid Cooktop Repair

Frigidaire Cooktop Repair

Charlotte, NC & Nearby SC

Ready to schedule your repair?

ProFix Appliance Repair Charlotte — appliance repair across the Charlotte region. Same-day appointments when the schedule allows.

Call (980) 588-8688 Book Online Now

Thermador Cooktops: What We Check First

Thermador's gas cooktops are built around its patented Star burners, whose five-pointed shape gives a longer flame perimeter and more even heat. Many include ExtraLow, which cycles the flame on and off for very gentle simmering. Thermador also makes induction cooktops, including the Freedom induction model that can detect pans anywhere on the surface, and some electric radiant models. Gas models use a single spark module that sends current to every igniter when any knob is turned to light.

Spark module or igniter failure stopping Star burners from lighting
Wet or failing ignition switches causing continuous clicking
Misaligned Star burner caps producing uneven flames
Induction power board or cooling fan faults on Freedom induction

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Thermador cooktop repair guide.

Burners, Elements and Touch Controls

Upgraded kitchen packages in these subdivisions often swapped the range for a counter-mounted cooktop over cabinets. On gas cooktops, the usual complaints are igniters that keep clicking after the flame lights, burners that will not light because a spark module or switch has failed, or weak flames from clogged ports. Electric glass-tops lose radiant elements, infinite switches, or touch controls that stop responding after spills.

Spills are worth a closer look. Liquid that runs under the knobs or across a touch panel can short switches, so wipe controls dry and let them sit unused for a day before deciding anything has failed. On gas models, lift the burner caps with everything off and make sure they are seated squarely, since a misaligned cap causes uneven flames and constant clicking.

If you ever smell gas, turn nothing on, leave the house and call the gas utility or 911. For other problems, the technician tests the igniters, switches, elements and controls under the counter, then explains and quotes the fix. Because these cooktops are wired or plumbed into the counter, we tell you up front if the repair means lifting the unit out of its cutout.