Why is there ice on the floor of my Traulsen freezer?

Ice on the cabinet floor usually means defrost water is not getting out. A failed drain heater or a blocked drain line is the common cause. We check both and the defrost system that feeds them.

My chest freezer in a Midland shop runs all the time in summer. Can it be fixed?

Sometimes the fix is cleaning the condenser and giving the freezer more airflow, and sometimes a part such as a fan or thermostat has failed. We also check whether the unit is suited to the shop's temperatures. You get a diagnosis and price before work.

How quickly can you reach a failed freezer in Mount Pleasant?

It depends on the day's routes, and rural visits may be grouped on set days. Tell us the freezer is full when you book and we will look for the earliest opening. Keep it closed in the meantime.

Traulsen Repair

Traulsen Freezer Repair in Midland & Mount Pleasant, NC

Traulsen freezer repair in Midland & Mount Pleasant, Cabarrus County. We diagnose first and agree the price before any work.

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Charlotte, NC & Nearby SC

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Traulsen Freezers: What We Check First

Traulsen reach-in and roll-in freezers use the same overhead layout as the brand's refrigerators, with a top-mounted condensing unit and an evaporator inside the cabinet, plus a defrost system that keeps the coil clear of frost. On a schedule set by the control, the compressor pauses, a heater warms the evaporator, water drains through a heated line, and a termination device ends the cycle when the coil has cleared.

Open defrost heater allowing solid ice across the evaporator
Termination device ending defrost early or overheating the coil
Drain line heater failure backing frozen water into the cabinet
Cold-stiffened gaskets cracking and admitting humid kitchen air

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen freezer repair guide.

Freezers in outbuildings and after outages

Chest and upright freezers out here often live in shops, sheds, carports and garages, where summer heat, humidity and dust work against them. Many are not built to run in very hot spaces, so the compressor runs long, frost builds on the walls and gaskets harden. After a long outage, power that comes back with a surge can take out the start relay or a control.

Keep the freezer closed while you check the basics: a working outlet, a GFCI that has not tripped, and nothing blocking the airflow around it. Clean dust from the condenser area. A full freezer stays frozen longer than a near-empty one, and after a long outage, check food temperatures before deciding what to keep.

What the repair involves

We test the start relay, thermostat, fans and defrost parts on frost-free models, and check whether the sealed system is working. Because Mount Pleasant and the rural roads may be served in route blocks, tell us if the freezer is full of food so we can look for the earliest visit possible. You get the price before any repair.