Does Traulsen make a commercial ice machine?

Traulsen's catalog centers on reach-in, roll-in and blast-chill refrigeration rather than ice production. Check the data plate on your ice machine to see who built it. We work on major ice machine brands too.

My Midland ice maker makes tiny, hollow cubes. Is the ice maker broken?

Usually it is a water supply problem, often a clogged inlet valve or filter from well sediment. Replace the filter first. If cubes stay small, we test and replace the valve.

Should I add a filter for my Mount Pleasant well before you replace the ice maker valve?

A whole-house sediment filter helps protect the new valve, and a water treatment company can size it. We can replace the valve either way and quote it before starting. The refrigerator's own filter should also be fresh.

Traulsen Repair

Traulsen Ice Maker Repair in Midland & Mount Pleasant, NC

Traulsen ice maker repair in Midland & Mount Pleasant, Cabarrus County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

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Scotsman Ice Maker Repair

Charlotte, NC & Nearby SC

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Traulsen Ice Makers: What We Check First

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

Iced evaporator cover from a failed freezer defrost heater
Frozen drain line spreading an ice sheet across the cabinet floor
Door left slightly open by worn closer, frosting the coil
Refrigerator control set too cold, freezing the evaporator over

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen ice maker repair guide.

Sediment in a small valve

The water valve that feeds an ice maker has tiny passages and a fine screen, and well sediment clogs it faster than almost anything else in the house. The result is small, hollow or misshapen cubes, a dispenser that sputters, or no ice at all. Iron can discolor ice and stain the tray, and a clogged refrigerator filter adds to the restriction.

Replace the refrigerator's water filter if it has been in place a while, and check that the supply valve is fully open. If you have a whole-house filter on the well, see whether it needs changing too. After a power outage that stopped the well pump, air in the line can make the dispenser sputter for a while before it clears.

We test and replace the inlet valve, check the ice maker module and fill tube, and confirm the freezer is cold enough. Then we give you the price before work, and suggest filtration if sediment keeps clogging new parts. Midland is usually simpler to schedule than the far side of Mount Pleasant.