Why is my Perlick ice maker leaking water on the floor?

The most common cause is a failed drain pump or a clogged drain line, which lets melt water back up and overflow. A loose fitting or a sticking inlet valve can also leak. We find the source and repair it, then check the drain path.

My Midland ice maker makes tiny, hollow cubes. Is the ice maker broken?

Usually it is a water supply problem, often a clogged inlet valve or filter from well sediment. Replace the filter first. If cubes stay small, we test and replace the valve.

Should I add a filter for my Mount Pleasant well before you replace the ice maker valve?

A whole-house sediment filter helps protect the new valve, and a water treatment company can size it. We can replace the valve either way and quote it before starting. The refrigerator's own filter should also be fresh.

Perlick Repair

Perlick Ice Maker Repair in Midland & Mount Pleasant, NC

Perlick ice maker repair in Midland & Mount Pleasant, Cabarrus County. We diagnose first and agree the price before any work.

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Perlick Ice Makers: What We Check First

Perlick under-counter ice makers are dedicated machines that make and store ice in a single built-in cabinet. Water is circulated over a chilled evaporator, and ice builds layer by layer before a harvest cycle releases it into the insulated bin. Melt water and rinse water must leave the unit, either by gravity to a floor drain or through a drain pump when there is no drain below. That drain path is behind a large share of ice maker problems.

Drain pump failure flooding the bin or the floor
Scale and biofilm causing thin, cloudy or slow cubes
Sticking water inlet valve starving or overfilling the reservoir
Bin sensor failing to stop production when full

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Perlick ice maker repair guide.

Sediment in a small valve

The water valve that feeds an ice maker has tiny passages and a fine screen, and well sediment clogs it faster than almost anything else in the house. The result is small, hollow or misshapen cubes, a dispenser that sputters, or no ice at all. Iron can discolor ice and stain the tray, and a clogged refrigerator filter adds to the restriction.

Replace the refrigerator's water filter if it has been in place a while, and check that the supply valve is fully open. If you have a whole-house filter on the well, see whether it needs changing too. After a power outage that stopped the well pump, air in the line can make the dispenser sputter for a while before it clears.

We test and replace the inlet valve, check the ice maker module and fill tube, and confirm the freezer is cold enough. Then we give you the price before work, and suggest filtration if sediment keeps clogging new parts. Midland is usually simpler to schedule than the far side of Mount Pleasant.