Why is there ice on the floor of my Traulsen freezer?

Ice on the cabinet floor usually means defrost water is not getting out. A failed drain heater or a blocked drain line is the common cause. We check both and the defrost system that feeds them.

Is it worth repairing an old chest freezer on my NoDa porch?

It depends on what failed. A thermostat, start relay or gasket is usually worth fixing, while a failed compressor on an old freezer often is not. We explain the options before any work.

Why did my freezer in a Plaza Midwood shed stop working during a cold snap?

Some freezers are not designed for very cold surroundings, and their thermostat may stop calling for cooling. Bringing the unit into a conditioned space or choosing a garage-ready model helps. We can check whether anything was damaged.

Traulsen Repair

Traulsen Freezer Repair in NoDa & Plaza Midwood, NC

Traulsen freezer repair in NoDa & Plaza Midwood, Mecklenburg County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

Open 24 hours, 7 days a week

Schedule Your Repair

Service Type

What type of service do you need?

Or call us directly:

(980) 588-8688

90-Day

Parts Warranty

Same Day

Availability

How It Works

Book Online or Call

Tell us the appliance, the brand and what it is doing

Technician Visit

Same-day when the schedule allows

Diagnose & Quote

Price agreed first — no work without your approval

Fix & Test

Repair done, tested before we leave

Related Services

Samsung Freezer Repair

LG Freezer Repair

Whirlpool Freezer Repair

GE Freezer Repair

Maytag Freezer Repair

Bosch Freezer Repair

KitchenAid Freezer Repair

Frigidaire Freezer Repair

Charlotte, NC & Nearby SC

Ready to schedule your repair?

ProFix Appliance Repair Charlotte — appliance repair across the Charlotte region. Same-day appointments when the schedule allows.

Call (980) 588-8688 Book Online Now

Traulsen Freezers: What We Check First

Traulsen reach-in and roll-in freezers use the same overhead layout as the brand's refrigerators, with a top-mounted condensing unit and an evaporator inside the cabinet, plus a defrost system that keeps the coil clear of frost. On a schedule set by the control, the compressor pauses, a heater warms the evaporator, water drains through a heated line, and a termination device ends the cycle when the coil has cleared.

Open defrost heater allowing solid ice across the evaporator
Termination device ending defrost early or overheating the coil
Drain line heater failure backing frozen water into the cabinet
Cold-stiffened gaskets cracking and admitting humid kitchen air

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen freezer repair guide.

Porch and Shed Freezers

Older homes here have little indoor storage, so extra freezers end up on enclosed porches, in sheds or in detached garages. Those spaces swing from very hot in summer to near freezing in an ice storm, and many freezers are designed for a narrower range. Heat makes the compressor run nonstop, while cold can make some models stop cycling altogether, letting food thaw.

Brush dust from the coils with the freezer unplugged, keep it out of direct sun and check the lid or door seal. Move food to a cooler while you wait for the visit. If the unit is very old and the compressor has failed, repair may cost a large share of a new freezer. The technician tests the thermostat, start relay, fans and defrost parts and gives you a straight answer on repair versus replacement.