Does Traulsen make a commercial ice machine?

Traulsen's catalog centers on reach-in, roll-in and blast-chill refrigeration rather than ice production. Check the data plate on your ice machine to see who built it. We work on major ice machine brands too.

Do you repair standalone undercounter ice machines in SouthPark homes?

Yes, residential undercounter ice machines are part of what we do. Common problems include a blocked drain, a failed water valve and scale on the evaporator plate. We diagnose the unit in place and explain the price before any repair.

My Cotswold fridge stopped making ice after a kitchen update. Why?

The supply line may have been kinked or pinched when the refrigerator was pushed back in, or the valve was left partly closed. Pull the fridge out carefully and look at the tubing. If the line is fine and the ice maker is getting power, the inlet valve or module may need testing.

Traulsen Repair

Traulsen Ice Maker Repair in SouthPark & Cotswold, NC

Traulsen ice maker repair in SouthPark & Cotswold, Mecklenburg County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

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Scotsman Ice Maker Repair

Charlotte, NC & Nearby SC

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Traulsen Ice Makers: What We Check First

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

Iced evaporator cover from a failed freezer defrost heater
Frozen drain line spreading an ice sheet across the cabinet floor
Door left slightly open by worn closer, frosting the coil
Refrigerator control set too cold, freezing the evaporator over

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen ice maker repair guide.

Thin Supply Lines and Undercounter Machines

Older ranch homes in Cotswold and Montclaire sometimes still feed the refrigerator through thin plastic tubing that has been moved during several kitchen updates. That tubing can kink behind the fridge or crack, leaving the ice maker starved or causing a slow leak on the floor. A clogged water filter produces the same small, hollow cubes, so replacing an overdue filter is the easiest first step.

In larger homes near Foxcroft and Quail Hollow, undercounter ice machines in a bar or butler's pantry are more common. Those units need a working drain and periodic cleaning, and a slow or blocked drain often leads to overflow or ice that melts into a block.

Checking It Safely and the Visit

Confirm the water valve to the fridge is open, check the ice maker's on switch and look for a jam of fused cubes in the bucket. Unplug the unit before clearing ice by hand. When we come out, we test the inlet valve, the ice maker module, the fan and the fill tube, and explain whether a part or a plumbing fix is needed.