My Viking stove's oven igniter glows but the oven won't light. Why?

That is the classic sign of a weak glow-bar igniter. It glows but doesn't draw enough current to open the gas valve. Replacing the igniter usually fixes it, and we test the valve to be sure.

Is it normal for our new gas stove in Steele Creek to click when lighting?

A few clicks until the burner lights is normal. Clicking that continues after the flame is lit, or happens with the knob off, usually means moisture on the igniter or a failing switch. Let the burner dry out, and if it continues, a technician can replace the faulty part.

One burner on our gas stove has a tall yellow flame. Is that safe?

A yellow, lazy flame is a sign of poor combustion and should be checked. Turn that burner off and confirm the cap is seated and the ports are clear. If it stays yellow, or if you smell gas at any point, stop using the stove and have it inspected.

Viking Repair

Viking Stove Repair in Steele Creek, NC

Viking stove repair in Steele Creek, Mecklenburg County. We diagnose first and agree the price before any work.

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Viking Stoves: What We Check First

Most Viking stoves in local kitchens are freestanding all-gas pro ranges in 30, 36 or 48-inch widths, from the older Professional series and the newer 5 Series and 7 Series. On top are heavy sealed burners with spark ignition and cast grates. Below, the oven uses a gas bake burner lit by a hot-surface glow-bar igniter, and many models have a Gourmet-Glo infrared broiler at the top of the oven with its own igniter. Older stoves use a mechanical oven thermostat; newer ones use a sensor and electronic control.

Glow-bar igniter weakening so the gas oven heats slowly
Spark module failure leaving every surface burner unlit
Gourmet-Glo infrared broiler failing to ignite
Mechanical oven thermostat drifting on older stoves

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Viking stove repair guide.

Gas Stoves for First-Time Gas Cooks

Many newer Steele Creek subdivisions were built with natural gas to the kitchen, and plenty of owners moving in are cooking on a gas stove for the first time. Some of what seems like a fault is normal: a few clicks at ignition and a mostly blue flame with small tips of orange. Other signs are not normal, including a burner that never lights, a flame that lifts off the ports, or one that burns tall and yellow.

Most of those come down to burner caps seated wrong after cleaning, ports clogged with spills, or an igniter or spark module that has failed. Electric stoves in Steele Creek townhomes and apartments have a different list, more often losing a radiant element, an infinite switch or a terminal connection.

If you smell gas, leave the home and call the gas utility or 911 from outside. For other issues, let the stove cool, reseat the caps and clear the ports with a straight pin, not a toothpick. We test igniters, switches and valves and quote first.