Does Traulsen make a commercial ice machine?

Traulsen's catalog centers on reach-in, roll-in and blast-chill refrigeration rather than ice production. Check the data plate on your ice machine to see who built it. We work on major ice machine brands too.

The ice maker in my West Charlotte rental fridge stopped after the unit was moved. Why?

Moving the refrigerator often kinks or pinches the thin supply line behind it, or the valve was turned off and never reopened. Check both with the fridge unplugged. If the water supply is fine, the inlet valve or ice maker may need testing on a visit booked by the owner.

My side-by-side dispenser hums but no ice comes out. What causes that?

Usually ice has melted and refrozen into a solid block that jams the auger, often after the door was left ajar or the power flickered. Empty the bucket and let it thaw. If it jams again soon, a door seal, fan or temperature issue is likely the cause.

Traulsen Repair

Traulsen Ice Maker Repair in West Charlotte, NC

Traulsen ice maker repair in West Charlotte, Mecklenburg County. We diagnose first and agree the price before any work.

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Scotsman Ice Maker Repair

Charlotte, NC & Nearby SC

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Traulsen Ice Makers: What We Check First

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

Iced evaporator cover from a failed freezer defrost heater
Frozen drain line spreading an ice sheet across the cabinet floor
Door left slightly open by worn closer, frosting the coil
Refrigerator control set too cold, freezing the evaporator over

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen ice maker repair guide.

Water Lines, Add-On Kits and Freezer Temperature

Many older top-freezer refrigerators in west-side homes had an ice maker kit added later, fed by a thin copper or plastic line through the back of the cabinet. That line can kink when the fridge is pushed back after cleaning, and old saddle valves on the supply pipe sometimes clog or start to drip. A freezer running too warm also stops ice production well before food starts to thaw. Side-by-side models in rentals and duplexes add a dispenser, where a frozen fill tube or a jammed auger often ends ice delivery.

Checks You Can Make Before We Arrive

Make sure the supply valve is open and the ice maker's arm or switch is in the on position, and replace the water filter if it is overdue. Unplug the fridge before breaking up fused cubes in the bucket. If ice still does not form, our technician tests the inlet valve, the ice maker module and the freezer temperature, then explains the cost before any repair. Tenants should contact their landlord first.