Does Traulsen make a commercial ice machine?

Traulsen's catalog centers on reach-in, roll-in and blast-chill refrigeration rather than ice production. Check the data plate on your ice machine to see who built it. We work on major ice machine brands too.

Our Marshville ice maker stopped working after a new well pump was installed. Could that be related?

It can be. Well work often stirs up sediment that rushes into the refrigerator filter and inlet valve. Replace the filter first and see if ice production recovers. If not, the valve screen may be clogged and need cleaning or replacement.

Can you fix the ice dispenser in a Wingate rental fridge between tenants?

Yes, and turnover is a good time to do it. We test the auger motor, door flap and switch, check the ice maker, and report the findings to the owner or manager with a price before work.

Traulsen Repair

Traulsen Ice Maker Repair in Monroe, Wingate & Marshville, NC

Traulsen ice maker repair in Monroe, Wingate & Marshville, Union County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

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Scotsman Ice Maker Repair

Charlotte, NC & Nearby SC

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ProFix Appliance Repair Charlotte — appliance repair across the Charlotte region. Same-day appointments when the schedule allows.

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Traulsen Ice Makers: What We Check First

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

Iced evaporator cover from a failed freezer defrost heater
Frozen drain line spreading an ice sheet across the cabinet floor
Door left slightly open by worn closer, frosting the coil
Refrigerator control set too cold, freezing the evaporator over

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen ice maker repair guide.

Well Water, Filters and Busy Dispensers

An ice maker is often the first appliance to complain about well water. Sediment and iron load the refrigerator filter faster than its rated life, and a clogged filter or valve screen makes thin, hollow or misshapen cubes. Minerals can also build up where the fill tube enters the freezer, letting it freeze shut and stopping production entirely.

In Wingate rentals and busy Monroe households, the dispenser takes a beating. Ice clumps in the bin when the dispenser is not used for a while, and the auger stalls trying to push it. Empty and break up the bin, and confirm the ice maker's arm or switch is in the on position.

Change the refrigerator filter, and if you are on a well, do it more often than the label suggests. When ice is still slow, our technician checks water pressure and the inlet valve, thaws and inspects the fill tube, and tests the ice maker and dispenser motor. We price the repair before replacing parts.