My Kenmore washer fills but won't spin. What is wrong?

On Whirlpool-built top-loaders, a failed lid switch or worn drive coupler is a common cause. On front-loaders, a door lock or drain pump issue may stop the spin. Knowing the model prefix helps narrow it down.

My upstairs washer in Harrisburg leaked through the ceiling. Should I stop using it until you come?

Yes. Shut off the water valves behind the washer, unplug it and leave it off until it has been checked. Running another load can push more water into the subfloor, and we need to see the leak point anyway to find the cause.

Can you replace the supply hoses while you are at my Concord home?

We can, and if your hoses are the original rubber ones we may suggest braided replacements. The cost is quoted along with the main repair before any work. Many owners in newer subdivisions have never changed theirs.

Kenmore Repair

Kenmore Washer Repair in Concord & Harrisburg, NC

Kenmore washer repair in Concord & Harrisburg, Cabarrus County. We diagnose first and agree the price before any work.

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Kenmore Washer Repair

Charlotte, NC & Nearby SC

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Kenmore Washers: What We Check First

Kenmore washers came from Whirlpool, LG and Frigidaire. The model prefix 110 usually means a Whirlpool-built top-load or front-load washer, 796 points to LG, and 417 to Frigidaire front-loaders. Top-load Kenmore washers from Whirlpool are especially common in older homes, and many are still running. Front-load Kenmore Elite washers were often LG-built. Laundry pairs from Sears were often sold as matched sets, so the dryer beside the washer may share the same maker and the same model prefix.

Lid switch failure on Whirlpool-built top-loaders stopping spin
Drive coupler worn on older direct-drive Kenmore top-loaders
Drain pump clogged on LG-built front-load Kenmore Elite washers
Front-load door boot mildew and bearing noise as machines age

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Kenmore washer repair guide.

When the laundry room sits over the living room

In a two-story house in one of the newer subdivisions, a slow washer leak can show up first as a stain on the ceiling below. Common sources are a torn front-loader door boot, a cracked fill hose, a loose drain hose at the standpipe, or a pump seal that has started to weep into the drain pan.

If you notice water, turn off both supply valves behind the machine and unplug it before anything else. Check whether the drain pan is holding water and look at the door boot for tears or a sock caught in the folds. Front-loaders in our humid summers also grow mildew in the boot and dispenser if the door stays shut, which is an easy fix: leave it cracked between loads.

During the visit, the technician runs a test cycle, checks the pump, the lid or door lock, the drive components and the hoses, and explains what failed and what the repair costs before starting. Older top-loaders in established Concord neighborhoods are often very repairable, and we will say so when a fix is the smarter spend.