Why is there ice on the floor of my Traulsen freezer?

Ice on the cabinet floor usually means defrost water is not getting out. A failed drain heater or a blocked drain line is the common cause. We check both and the defrost system that feeds them.

My garage freezer in Harrisburg stopped after a storm. Could it just be the outlet?

Quite possibly. Garage outlets are often GFCI-protected and can trip during a storm, so check and reset it first. If the freezer still will not run, keep it closed and call us so we can test the start components and controls.

Do you repair upright freezers that are frosting over in Concord homes?

Yes. Heavy frost on a frost-free upright usually points to a defrost heater, sensor or timer problem, or a door that is not sealing. We find which one it is and quote the repair before starting.

Traulsen Repair

Traulsen Freezer Repair in Concord & Harrisburg, NC

Traulsen freezer repair in Concord & Harrisburg, Cabarrus County. We diagnose first and agree the price before any work.

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Traulsen Freezers: What We Check First

Traulsen reach-in and roll-in freezers use the same overhead layout as the brand's refrigerators, with a top-mounted condensing unit and an evaporator inside the cabinet, plus a defrost system that keeps the coil clear of frost. On a schedule set by the control, the compressor pauses, a heater warms the evaporator, water drains through a heated line, and a termination device ends the cycle when the coil has cleared.

Open defrost heater allowing solid ice across the evaporator
Termination device ending defrost early or overheating the coil
Drain line heater failure backing frozen water into the cabinet
Cold-stiffened gaskets cracking and admitting humid kitchen air

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen freezer repair guide.

Garage freezers through a Cabarrus County summer

Stand-alone freezers in garages here face long stretches of heat and humidity. Many are built for a limited ambient range, so in a hot garage the compressor runs nearly nonstop, frost piles up on the walls of a manual-defrost chest unit, and the lid or door gasket stops sealing as it stiffens. Dust and pollen drawn in through an open garage door also coat the condenser.

If a freezer is warming, keep it closed, confirm the outlet works and check whether a GFCI outlet in the garage has tripped. Thunderstorms can trip those without anyone noticing. Brush or vacuum the condenser area and give the unit a few inches of space on all sides.

On the visit, the technician checks the start relay, fans, thermostat or control, defrost parts on frost-free models and the gasket, and looks at whether the sealed system is holding. Smaller parts are usually a reasonable repair; a leak in the sealed system on an older chest freezer often is not, and we will say so.