Our Mint Hill dishwasher leaves an orange film on dishes. Is it broken?

That film often comes from iron in well water rather than a dishwasher fault. Cleaning the filter and tub helps, and a water treatment specialist can address the source. If the unit also fills slowly, the inlet valve screen may be clogged and is worth checking.

Why does the dishwasher in our older Matthews home keep leaking after replacement?

Reused supply lines, an uneven opening or a drain hose that was not secured correctly are common causes. The technician checks the installation as well as the machine, so the real source gets fixed.

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Dishwasher Repair in Matthews and Mint Hill

Some Matthews and Mint Hill kitchens are on their third dishwasher, while others still run the first. Age, installation and, on some rural lots, well water all affect what goes wrong. We cover 2 ZIP codes in Matthews & Mint Hill.

2 ZIPs

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Mecklenburg County

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30-Day

Labor Warranty

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Generations of Dishwashers Under One Counter

In an older home, a newer dishwasher may sit in an opening built for an earlier model, connected to plumbing and wiring that have been reused through several replacements. Kinked drain hoses, worn supply connections and loose mounting brackets are common, and they lead to leaks and poor draining rather than an outright failure of the machine.

On properties served by private wells, iron and sediment can leave a reddish or gritty film in the tub, clog the inlet valve screen and dull the spray arms. A whole-house sediment filter is a plumbing question, but the dishwasher symptoms are ours to sort out.

Safe First Steps and the Service Visit

Turn off power at the breaker, clean the filter assembly, and make sure the spray arm holes are clear. Check under the sink for a damp cabinet floor. We test the pump, valve, float and controls, explain what failed, and give the price before work. If the unit is still under manufacturer warranty, we will mention it.

Before You Book: Dishwasher Checks

Safe first steps for the most urgent dishwasher problems, and when to leave it to a technician.

Leaking WaterSafety: Turn off the water supply under the sink, wipe up the water, and check that you're using dishwasher detergent rather than dish soap.
Overfilling with WaterSafety: Turn off the water supply under the sink right away if water is still entering, and check that the float moves freely.
Leaking from BottomSafety: Shut off the water supply, remove the kick plate if it unclips easily, and look with a flashlight for drips; leave anything electrical alone.
Water on Floor Under DishwasherSafety: Dry the floor, then check inside the sink cabinet for drips and turn off the dishwasher supply if needed.

Symptoms, causes and repair-or-replace advice for every type of dishwasher are in our complete dishwasher repair guide.