Our Mint Hill induction cooktop went dead after a storm. What should we check?

Turn off its breaker for a minute, then restore it. If the controls still do not respond, the power board or an internal fuse may have failed. A technician can test it and price the repair.

Can you fix an old coil cooktop in a Matthews kitchen, or is it too old?

Coil cooktops are usually simple to repair. Coils, receptacles and switches are common parts. If the top is badly corroded or parts are unavailable, we will suggest replacement.

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Cooktop Repair in Matthews and Mint Hill

Kitchen updates across Matthews and Mint Hill have brought every type of cooktop into these homes, from coil electrics to gas and induction. We diagnose burners, switches and controls on each one. We cover 2 ZIP codes in Matthews & Mint Hill.

2 ZIPs

Coverage

Mecklenburg County

90-Day

Parts Warranty

30-Day

Labor Warranty

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(980) 588-8688

Mixed Kitchens, Mixed Cooktops

Homes from earlier decades often started with an electric coil cooktop, and many have since moved to smooth glass or induction. Others switched to gas where a line was available. Each type fails differently: coils and their receptacles burn, glass tops develop dead elements or failing infinite switches, gas burners click or will not light, and induction units lose power boards or cooling fans.

Storm-related surges hit electronic touch controls harder than older knob-type controls, so a glass or induction top that is dead after a thunderstorm deserves a breaker reset before anything else is assumed. Older knob controls rarely suffer that way, though their switches still wear with daily use.

Safe Checks and the Visit

Switch off the breaker before any cleaning or inspection of an electric cooktop. Do not use a cracked glass surface. On gas units, make sure caps sit flat and burner bases are dry, but never adjust valves or connections. A gas smell means leaving the house and calling the gas utility or 911. We test the parts and explain the price before work.

Before You Book: Cooktop Checks

Safe first steps for the most urgent cooktop problems, and when to leave it to a technician.

Gas SmellSafety: Don't try to find the leak yourself: leave the home without switching anything on or off, and call the gas utility or 911 from outside.
Gas Valve FailureSafety: Don't take a gas valve apart or lubricate it yourself; turn the cooktop's gas shutoff off if you can reach it safely and call us.
Burner Won't Turn OffSafety: Turn off the breaker for an electric cooktop, or close the gas shutoff if you can reach it safely, and don't use the cooktop until it's repaired.
Gas Smell Without FlameSafety: Turn the knob off if it's right in front of you, don't try to relight it or flip any switches, and leave the home and call the gas utility if the smell is strong or lingers.

Symptoms, causes and repair-or-replace advice for every type of cooktop are in our complete cooktop repair guide.