Does Traulsen make a commercial ice machine?

Traulsen's catalog centers on reach-in, roll-in and blast-chill refrigeration rather than ice production. Check the data plate on your ice machine to see who built it. We work on major ice machine brands too.

My Pineville apartment fridge leaks near the ice maker line. What should I do?

Close the water supply valve behind or under the refrigerator if you can reach it, wipe up the water and report it to your landlord. The leak may be a cracked line, a loose fitting or a failed inlet valve. A technician can find which and replace the part.

Why does our townhome ice maker make small, hollow cubes?

Low water flow is the usual reason, most often from an overdue filter or a partly kinked supply line. Replace the filter and check the line behind the fridge. If the cubes stay small, the inlet valve may be weak and need testing.

Traulsen Repair

Traulsen Ice Maker Repair in Pineville, NC

Traulsen ice maker repair in Pineville, Mecklenburg County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

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Scotsman Ice Maker Repair

Charlotte, NC & Nearby SC

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Traulsen Ice Makers: What We Check First

Traulsen is known for reach-ins, roll-ins and blast chillers, not for ice machines, so a page about Traulsen and ice has to start honestly. If you are searching for help with a Traulsen ice maker, check the data plate on the machine itself. Ice machines in commercial kitchens almost always carry an ice-specialist brand such as Hoshizaki, Manitowoc or Scotsman, and we can help with those under their own names.

Iced evaporator cover from a failed freezer defrost heater
Frozen drain line spreading an ice sheet across the cabinet floor
Door left slightly open by worn closer, frosting the coil
Refrigerator control set too cold, freezing the evaporator over

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Traulsen ice maker repair guide.

Water Lines and Filters in Compact Kitchens

When a refrigerator has been pushed hard against the wall in a compact Pineville kitchen, the plastic or copper water line behind it can kink or crack, and the ice maker is the first thing to stop. Townhomes and apartments with owner-supplied refrigerators may also have a filter nobody has changed since move-in, which slows the fill until cubes come out small and hollow.

Other causes include a fill tube frozen solid, an ice maker shutoff arm left up, a failed inlet valve, and a freezer too warm to finish the cubes. A leak under the fridge, especially on vinyl or laminate floors in an upstairs apartment, deserves attention before it reaches a neighbor below.

Check the shutoff arm, replace an old filter and look for kinks once the fridge is pulled out. If water is pooling, close the supply valve. The technician tests the valve, ice maker module and freezer temperature, and quotes before any repair.