Where is the model number on a Kenmore cooktop?

It is often on a label on the underside of the cooktop, visible from the cabinet below, or on the original paperwork. The prefix identifies the manufacturer. Share it when you book.

One coil burner on my West Charlotte rental's stovetop only works on high. Can that be fixed?

Yes. That symptom almost always points to a failed infinite switch, the control behind the knob that cycles the element. It is an inexpensive part on most common ranges. The owner or manager should book the visit, and we confirm it before replacing anything.

My smooth glass cooktop has a crack. Is it still safe to use?

Stop using it and turn off the breaker, because a cracked top can expose live parts to spills. The glass can often be replaced on its own, but on an older range that may cost a large share of a new one, so we will help you compare.

Kenmore Repair

Kenmore Cooktop Repair in West Charlotte, NC

Kenmore cooktop repair in West Charlotte, Mecklenburg County. We diagnose first and agree the price before any work.

Same-day appointments when available90-day parts / 30-day labor warrantyAll major brandsPrice confirmed before work

(980) 588-8688

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Frigidaire Cooktop Repair

Charlotte, NC & Nearby SC

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ProFix Appliance Repair Charlotte — appliance repair across the Charlotte region. Same-day appointments when the schedule allows.

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Kenmore Cooktops: What We Check First

Kenmore sold drop-in cooktops in gas, electric radiant and, more recently, induction versions. Many were built by Frigidaire, while some Elite models came from Whirlpool or other makers. Gas models use sealed burners with spark ignition. Radiant models use elements under ceramic glass with knob or touch controls. Induction models use magnetic coils and power boards, with a cooling fan underneath. Some older Kenmore cooktops combined gas burners with a downdraft vent or a modular grill section, which adds its own parts.

Gas igniters and burner ports fouled by spills
Radiant element or infinite switch failure
Hot-surface indicator light failing on glass models
Induction power board or cooling fan failure on newer units

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Kenmore cooktop repair guide.

Burners That Quit or Won't Turn Down

Coil-top cooking surfaces remain common in older west-side homes and rental units. When a coil stays cold, the element, its receptacle or the infinite switch behind the knob is at fault, and a burner that only works on high almost always has a failed switch. Smooth glass tops in renovated Wilmore and Ashley Park kitchens can develop a dead radiant element or a hot-surface light that never goes off. Gas tops show different symptoms: a burner that clicks and never lights, or a flame that is yellow and uneven because spilled food has blocked the burner ports.

A Safe First Check and the Repair

Turn off the breaker before pulling a coil element, then swap it with a working one to see whether the problem follows the element. On gas, clean and dry the burner cap and base and reseat them, but do not touch the supply line. Leave and call the gas utility or 911 if you smell gas. We test the element, switch, receptacle or igniter and price the repair before ordering.