One coil burner on my West Charlotte rental's stovetop only works on high. Can that be fixed?

Yes. That symptom almost always points to a failed infinite switch, the control behind the knob that cycles the element. It is an inexpensive part on most common ranges. The owner or manager should book the visit, and we confirm it before replacing anything.

My smooth glass cooktop has a crack. Is it still safe to use?

Stop using it and turn off the breaker, because a cracked top can expose live parts to spills. The glass can often be replaced on its own, but on an older range that may cost a large share of a new one, so we will help you compare.

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Home/Mecklenburg County/West Charlotte/Cooktop Repair

Cooktop Repair in West Charlotte

Cooktop problems on the west side usually mean one burner has quit on an electric or gas range top. We repair coil, smooth glass and gas surfaces in homes, duplexes and apartments, with the price up front. We cover 2 ZIP codes in West Charlotte.

2 ZIPs

Coverage

Mecklenburg County

90-Day

Parts Warranty

30-Day

Labor Warranty

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(980) 588-8688

Burners That Quit or Won't Turn Down

Coil-top cooking surfaces remain common in older west-side homes and rental units. When a coil stays cold, the element, its receptacle or the infinite switch behind the knob is at fault, and a burner that only works on high almost always has a failed switch. Smooth glass tops in renovated Wilmore and Ashley Park kitchens can develop a dead radiant element or a hot-surface light that never goes off. Gas tops show different symptoms: a burner that clicks and never lights, or a flame that is yellow and uneven because spilled food has blocked the burner ports.

A Safe First Check and the Repair

Turn off the breaker before pulling a coil element, then swap it with a working one to see whether the problem follows the element. On gas, clean and dry the burner cap and base and reseat them, but do not touch the supply line. Leave and call the gas utility or 911 if you smell gas. We test the element, switch, receptacle or igniter and price the repair before ordering.

Before You Book: Cooktop Checks

Safe first steps for the most urgent cooktop problems, and when to leave it to a technician.

Gas SmellSafety: Don't try to find the leak yourself: leave the home without switching anything on or off, and call the gas utility or 911 from outside.
Gas Valve FailureSafety: Don't take a gas valve apart or lubricate it yourself; turn the cooktop's gas shutoff off if you can reach it safely and call us.
Burner Won't Turn OffSafety: Turn off the breaker for an electric cooktop, or close the gas shutoff if you can reach it safely, and don't use the cooktop until it's repaired.
Gas Smell Without FlameSafety: Turn the knob off if it's right in front of you, don't try to relight it or flip any switches, and leave the home and call the gas utility if the smell is strong or lingers.

Symptoms, causes and repair-or-replace advice for every type of cooktop are in our complete cooktop repair guide.