Is clicking normal on a Thermador cooktop?

On ExtraLow, the burner cycles on and off and clicks to relight, which is normal. Continuous clicking at other settings or with the knobs off usually means a wet or failing switch or igniter.

One burner on my Harrisburg island cooktop keeps clicking after it lights. What causes that?

Usually moisture or residue on the igniter, or a burner cap that is not seated flat. Let it dry fully and reseat the cap. If the clicking continues, the switch or spark module may be at fault, which we can test and replace.

Can you replace the cracked glass on a cooktop in my Concord kitchen?

Often, if the manufacturer still supplies the glass top for your model. We check part availability with your model number and quote the repair first. If the glass is not available, we will talk through replacement options.

Thermador Repair

Thermador Cooktop Repair in Concord & Harrisburg, NC

Thermador cooktop repair in Concord & Harrisburg, Cabarrus County. We diagnose first and agree the price before any work.

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Thermador Cooktops: What We Check First

Thermador's gas cooktops are built around its patented Star burners, whose five-pointed shape gives a longer flame perimeter and more even heat. Many include ExtraLow, which cycles the flame on and off for very gentle simmering. Thermador also makes induction cooktops, including the Freedom induction model that can detect pans anywhere on the surface, and some electric radiant models. Gas models use a single spark module that sends current to every igniter when any knob is turned to light.

Spark module or igniter failure stopping Star burners from lighting
Wet or failing ignition switches causing continuous clicking
Misaligned Star burner caps producing uneven flames
Induction power board or cooling fan faults on Freedom induction

The full explanation, including what you can safely check yourself and when repair beats replacement, is in our Thermador cooktop repair guide.

Island cooktops and remodeled counters

Kitchens in the newer subdivisions often put a gas or glass cooktop in the island, with the wall oven elsewhere. Gas burners that click without lighting usually have spill residue on the igniter or a misaligned burner cap. Radiant glass tops more often lose a single element, a switch or the hot-surface indicator. Induction units add a power board and cooling fan that can fail after a surge.

In older Concord homes, cooktops are sometimes squeezed into counters cut for a different model, and wiring or the gas connection can be tight underneath. Before calling, make sure burner caps are seated, wipe the igniters dry, and check the breaker. If you smell gas, turn the burner off, leave, and call the gas utility or 911.

The technician tests igniters, spark modules, elements, switches and controls from above and below the counter, then gives you the diagnosis and price. A cracked glass top can often be replaced on its own, and we will tell you if the part is still available.